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Home > Frequently Asked Questions

Sankofa FAQs

Sankofa Meaning | Session Formats | Session Lengths | Specialties | Payment Options & Co-Pays | Psychiatrist vs. Psychologist | Confidentiality | Forms

Sankofa Meaning
 
Sankofa is an adinkra symbol from Ghana, which literally translates to ‘go back and fetch it.’  This symbol of the Sankofa bird has its feet planted forward, arching its long neck to retrieve an egg from its back.  It represents introspection, reflection on one’s heritage, and making a meaningful future.  The message of Sankofa challenges people of all backgrounds to draw upon lessons from the past and their community, to achieve constructive goals.

Session Formats
 
Our treatment approach utilizes the following formats based on the specific needs of our clients:

  • Individual Adult Psychotherapy
  • Couples and Family Therapy
  • Group Therapy
    - Men’s or Women’s Interpersonal Relations
    - Bereavement Support
    - Substance Abuse
  • Child Therapy
    - Play Therapy
    - Parent and Child Conjoint Therapy
  • ADHD Screening
  • Psychological Assessment
    - Fitness for Duty Evaluations
    - Complicated Psychiatric Diagnosis
    - Neuropsychological Assessment (both cognitive impairments and learning disabilities)
    - Emotional and Psychological Testing for Mood, Anxiety, and Interpersonal Difficulties

Session Lengths
 
Therapy or consulting sessions typically last 45-50 minutes for adults, couples, or families. For children, sessions may be split into 25 minutes with the child and 20 minutes with the parent(s), or parent(s) and child together.  Group therapy may last longer than one hour.  Psychological assessment testing may last 2-8 hours, and is spread over multiple sessions.  Fees vary by treatment duration and type of service (therapy, consulting, group, or assessment).  The amount of time for each service will be discussed in the first session. 
 

Specialties
 
Our associates’ well rounded education and experiences offer unlimited insight to multiple client issues, with emphasis and expertise in the following areas:
- Services for Individuals of all Ages
- Specialized Services for the Traumatic Loss and Bereavement
- Specialized Assessments for ADHD and Learning Disabilities
- Specialized Services for the GLBTQ Communities
- Specialized Treatment for the HIV Community
- Psychological Assessment
- Cross-Disciplinary Care with Other Medical Care Providers

 
Payment Options

Payment is due at the time of service, unless covered by insurance.

Sankofa accepts cash, check, HSA, FSA, or the following credit cards: Visa, Mastercard, Discover. We do not accept American Express.

Please have your insurance card available when you make an appointment. We are happy to verify your benefits prior to your appointment.

Sankofa currently works with the following insurance companies:

- Aetna PPO
- Blue Cross Blue Shield PPO
- Blue Cross Blue Shield BC (Blue Choice)
- Cigna PPO
- Medicare Part B
- Tricare Permitted Provider

Our individual providers are in-network with different insurance companies. All Sankofa providers are in-network with Blue Cross Blue Shield PPO and Blue Cross Blue Shield Blue Choice.

Sankofa is able to accept many out-of-state insurance plans.

If your insurance carrier is not listed here, please contact our office to determine your coverage.

Sankofa works closely with students and families from several Chicagoland schools. Please call to inquire about services if you are affiliated with one of the following schools:

- Frances Xavier Warde School

- Illinois Institute of Technology

- Loyola University Chicago

- Sacred Heart School

- School of the Art Institute of Chicago
 
Psychiatrist vs. Psychologist
 
Many people ask about the differences between various mental health professionals.  Psychiatrists are doctors who went to medical school and specialized in psychiatry, meaning that they prescribe medications for psychiatric problems.  Psychologists are doctors who went to graduate school for a PhD or PsyD degree, meaning they spent about 5-7 years training to provide therapy, and psychologists are the only professionals who can conduct psychological assessments (such as neuropsychological testing, ADHD comprehensive testing, and other diagnostic testing).  Sankofa Psychological Services also employs Mental Health Counselors, who have a master’s in psychology and have trained for at least two years providing therapy. 
 

Confidentiality
 
Psychology services are confidential, which means that most information you share with us will be kept private.  Information can be released with your written permission (or parent’s permission for children under 12) to another doctor, teachers, family members, or other people you designate.  There are a few situations in which therapists are required by law to break confidentiality in order to protect people.  If therapist learns that someone is planning to seriously injure himself/herself or someone else, or gains information about possible child or elder abuse that is currently happening, the therapist has to tell authorities to keep people safe.  Only information about these risky situations needs to be disclosed, and we will not share unnecessary information with outside parties.  If you are discussing something that might require a therapist to talk to other authorities (i.e. hospital or safety services), then the therapist will discuss this with you.  Therapists will go over the parameters of confidentiality in the first session, and this information will also be provided in written format. 
 
Forms
 
Upon beginning any service, patients must sign a written consent to treatment, which outlines the agreement between patient and provider about what service will be provided.  Other forms may be necessary if you wish for us to share information (such as a testing report or therapy summary) with other people.  Sometimes, therapists request patients, parents, or significant others to fill forms with your permission to assist in the therapy. 

 

 

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Directions to the Sankofa offices on Michigan Avenue in Chicago  

Sankofa Psychological Services, LLC

Phone: 1-312-344-1081

E: info@sankofapsychology.com| online form

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8 S. Michigan Avenue, Suite 2100
Chicago, Illinois 60603

333 N. Michigan Avenue, Suite 711 Chicago, Illinois 60601

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